[ic] No items at the moment.
Ray Desjardins
ray@dfwmicrotech.com
Wed, 1 Nov 2000 00:54:07 -0600
This is a multi-part message in MIME format.
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It tracks the content based on a session ID created when the user first =
connects to your site. It is then deleted after the session is closed. =
If cookies are enabled this ID is written to the cookie. The =
incompatibility comes with the many version of browsers and firewalls / =
proxy servers that can complicate the matter. (Sorry if this seems =
simple)
I will be upgrading my sites to 4.6 starting next week and am waiting to =
work out the cookie problem till then. I am hoping it is just a =
"simple" template problem.
Ray
----- Original Message -----=20
From: Race Bee Motorsports=20
To: interchange-users@minivend.com=20
Sent: Tuesday, October 31, 2000 10:33 PM
Subject: Re: [ic] No items at the moment.
I will try this right now. Thanks for the help!! From reading this, =
when you turn cookies off it uses some other method to save the =
contents?
=20
Brian
Race Bee Motorsports
< Sales@racebee.com >
----- Original Message -----=20
From: Desjardins, Ray=20
To: 'interchange-users@minivend.com'=20
Sent: Tuesday, October 31, 2000 8:05 AM
Subject: RE: [ic] No items at the moment.
I temporarily resolved this problem by just turning off cookies in =
the catalog.cfg. Apparently the problem only came up with certain users =
in my case especially the AOL users. The issues with this solution is =
that all your users have to sign in every time and they loose the =
contents of the cart after logging off or leaving the session.
=20
I have separate SSL domains. http://myclients.com/myclient-bin/ and =
https://secure.host.com/myclient-bin/ I think the root of my issue was =
certain browsers kept cookies for each domain unsecured and secured. =
Thus when they are passed to SSL for checkout the server picks up on the =
other cookie. (Not real sure about this theory as I was not able to =
replicate the problem for myself.
=20
My solution was temporary but at least I don't have customers aren't =
calling anymore saying they can't checkout.
=20
Ray
=20
-----Original Message-----
From: Race Bee Motorsports [mailto:racebee@racebee.com]
Sent: Monday, October 30, 2000 5:30 PM
To: interchange-users@minivend.com
Subject: [ic] No items at the moment.
I am using interchange 4.5.8 Everything is OK, but if i put =
something in the cart and leave the page when i come back i get:
=20
No items at the moment.
=20
I have been able to resolve this by adding the line
<INPUT TYPE=3Dhidden NAME=3D"mv_save_session" VALUE=3D"Yes">
within the Buy button <form> tags. But this fix only last for =
about 1 hour. After an hour the cart is empty again.
Brian
Race Bee Motorsports
< Sales@racebee.com >
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3D"text/html; charset=3Diso-8859-1" =
http-equiv=3DContent-Type>
<META content=3D"MSHTML 5.00.2920.0" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>It tracks the content based on a =
session ID created=20
when the user first connects to your site. It is then deleted =
after the=20
session is closed. If cookies are enabled this ID is written to =
the=20
cookie. The incompatibility comes with the many version of =
browsers and=20
firewalls / proxy servers that can complicate the matter. (Sorry =
if this=20
seems simple)</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial size=3D2>I will be upgrading my sites to 4.6 =
starting next=20
week and am waiting to work out the cookie problem till then. I am =
hoping=20
it is just a "simple" template problem.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial size=3D2>Ray</FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: =
0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
<A href=3D"mailto:racebee@racebee.com" =
title=3Dracebee@racebee.com>Race Bee=20
Motorsports</A> </DIV>
<DIV style=3D"FONT: 10pt arial"><B>To:</B> <A=20
href=3D"mailto:interchange-users@minivend.com"=20
=
title=3Dinterchange-users@minivend.com>interchange-users@minivend.com</A>=
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Tuesday, October 31, 2000 =
10:33=20
PM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> Re: [ic] No items at =
the=20
moment.</DIV>
<DIV><BR></DIV>
<DIV><FONT face=3DArial size=3D2>I will try this right now. =
Thanks for the=20
help!! From reading this, when you turn cookies off it uses some =
other=20
method to save the contents?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Brian<BR>Race Bee Motorsports<BR>< =
<A=20
href=3D"mailto:Sales@racebee.com">Sales@racebee.com</A> =
></FONT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; =
MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
<A href=3D"mailto:Desjardins.Ray@Con-Way.com"=20
title=3DDesjardins.Ray@Con-Way.com>Desjardins, Ray</A> </DIV>
<DIV style=3D"FONT: 10pt arial"><B>To:</B> <A=20
href=3D"mailto:'interchange-users@minivend.com'"=20
=
title=3Dinterchange-users@minivend.com>'interchange-users@minivend.com'</=
A>=20
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Tuesday, October 31, =
2000 8:05=20
AM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> RE: [ic] No items at =
the=20
moment.</DIV>
<DIV><BR></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D498355215-31102000>I=20
temporarily resolved this problem by just turning off cookies =
in the=20
catalog.cfg. Apparently the problem only came up with certain =
users in=20
my case especially the AOL users. The issues with this =
solution is=20
that all your users have to sign in every time and they=20
loo</SPAN></FONT><FONT face=3DTahoma><FONT size=3D2><SPAN=20
class=3D498355215-31102000><FONT color=3D#0000ff face=3DArial>se the =
contents of=20
the cart after logging off or leaving the=20
session.</FONT></SPAN></FONT></FONT></DIV>
<DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
class=3D498355215-31102000></SPAN></FONT></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D498355215-31102000>I=20
have separate SSL domains. <A=20
=
href=3D"http://myclients.com/myclient-bin/">http://myclients.com/myclient=
-bin/</A>=20
and <A=20
=
href=3D"https://secure.host.com/myclient-bin/">https://secure.host.com/my=
client-bin/</A> =20
I think the root of my issue was certain browsers kept cookies for =
each=20
domain unsecured and secured. Thus when they are passed =
to SSL=20
for checkout the server picks up on the other cookie. (Not =
real sure=20
about this theory as I was not able to replicate the problem for=20
myself.</SPAN></FONT></DIV>
<DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
class=3D498355215-31102000></SPAN></FONT></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D498355215-31102000>My=20
solution was temporary but at least I don't have customers aren't =
calling=20
anymore saying they can't checkout.</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D498355215-31102000></SPAN></FONT> </DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D498355215-31102000>Ray</SPAN></FONT></DIV>
<DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
class=3D498355215-31102000></SPAN></FONT></FONT> </DIV>
<DIV><FONT face=3DTahoma><FONT size=3D2><SPAN=20
class=3D498355215-31102000> </SPAN>-----Original=20
Message-----<BR><B>From:</B> Race Bee Motorsports=20
[mailto:racebee@racebee.com]<BR><B>Sent:</B> Monday, October 30, =
2000 5:30=20
PM<BR><B>To:</B> interchange-users@minivend.com<BR><B>Subject:</B> =
[ic] No=20
items at the moment.<BR><BR></DIV></FONT>
<BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px"></FONT>
<DIV><FONT face=3DArial size=3D2>I am using interchange =
4.5.8 Everything=20
is OK, but if i put something in the cart and leave the page when =
i come=20
back i get:</FONT></DIV>
<DIV><FONT=20
face=3D"Verdana, Arial, Helvetica, sans-serif"></FONT> </DIV>
<DIV><FONT face=3D"Verdana, Arial, Helvetica, =
sans-serif"><STRONG>No items=20
at the moment.</STRONG></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I have been able to resolve this =
by adding=20
the line</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>
<P><INPUT TYPE=3Dhidden NAME=3D"mv_save_session" =
VALUE=3D"Yes"></P>
<P>within the Buy button <form> tags. But this fix only last =
for=20
about 1 hour. After an hour the cart is empty=20
again.</P></FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Brian<BR>Race Bee =
Motorsports<BR>< <A=20
href=3D"mailto:Sales@racebee.com">Sales@racebee.com</A>=20
=
></FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>
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