[ic] Preorder & Stock Alert Question
Dave Barr
dave.barr@cricinfo.com
Tue, 3 Oct 2000 11:53:04 +0100
Debian 2.2.17, MySQL 3.22.32, IC 4.5.6 (latest CVS), perl 5.005, patch 03
Hi,
This is mainly pointed at the developers in Akopia and have a quick
question about the Pre Order and Stock Alert functions, I notice that
with Interchange and the Construct Demo they are available when an
item reaches an inventory level of "0"... great idea! We're in the
process of setting up business rules with our main fulfilment house
and having a Preorder/Backorder system will be invaluable. However
(as I'm sure you are aware) they have not been fully implemented;
Preorder works as a normal order with the status ending up as the
norm of "pending" instead of "Back Ordered" which makes sense with a
multi-item order, but not per se with a single item order. The 1st
conformation eMail makes no mention of this either (that any item on
order is back ordered) and it is a manual process of amending the
order per line via Admin (which works well, bar the fact that Billing
Country 'disappears' when a partially shipped conformation eMail is
sent [?]) which allows the customer to see the state of their order.
Maybe (like Amazon...pleeugh) a partial ship of order routine could
be built in?
I guess that's me being pedantic again [sorry]...
I realise this is a minefield subject, and am not making a complaint
[honest], its a fantastic start and am merely trying to understand
where this will be heading as I will have to automate alot of this as
we will not be doing fulfilment in-house and will be sending data
back and forth between the third party fulfilment house and our
remote cart server... joy ;)
As for the Stock Alert, it sends a conformation mail and that is
where that ends...(i.e. no writing of data to userdb) I guess
(hopefully) this will be added to the userdb and be activated by
"Alerts and Recalls" under mail_list in the customer control section
of Admin?.. Or do you have other ideas?
Enuff waffling, sorry for the long mail, if anyone has any comments
or have been working on similar ideas I would grateful to hear about
them.
Many regards
Dave
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Dave Barr eCommerce Technical Manager CricInfo Ltd
www.cricinfo.com dave.barr@cricinfo.com Tel: 01249 700748
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