[ic] No items at the moment.

Desjardins, Ray Desjardins.Ray@Con-Way.com
Tue, 31 Oct 2000 08:05:53 -0800


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I temporarily resolved this problem by just turning off cookies in the
catalog.cfg.  Apparently the problem only came up with certain users in my
case especially the AOL users.  The issues with this solution is that all
your users have to sign in every time and they loose the contents of the
cart after logging off or leaving the session.
 
I have separate SSL domains.  http://myclients.com/myclient-bin/
<http://myclients.com/myclient-bin/>  and
https://secure.host.com/myclient-bin/
<https://secure.host.com/myclient-bin/>   I think the root of my issue was
certain browsers kept cookies for each domain unsecured and secured.  Thus
when they are passed to SSL for checkout the server picks up on the other
cookie.  (Not real sure about this theory as I was not able to replicate the
problem for myself.
 
My solution was temporary but at least I don't have customers aren't calling
anymore saying they can't checkout.
 
Ray
 
 -----Original Message-----
From: Race Bee Motorsports [mailto:racebee@racebee.com]
Sent: Monday, October 30, 2000 5:30 PM
To: interchange-users@minivend.com
Subject: [ic] No items at the moment.



I am using interchange 4.5.8  Everything is OK, but if i put something in
the cart and leave the page when i come back i get:
 
No items at the moment.
 
I have been able to resolve this by adding the line
<INPUT TYPE=hidden NAME="mv_save_session" VALUE="Yes">

within the Buy button <form> tags. But this fix only last for about 1 hour.
After an hour the cart is empty again.

Brian
Race Bee Motorsports
< Sales@racebee.com <mailto:Sales@racebee.com>  >


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<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=498355215-31102000>I 
temporarily resolved this problem&nbsp;by just turning off cookies in the 
catalog.cfg.&nbsp; Apparently the problem only came up with certain users in my 
case especially the AOL users.&nbsp; The issues with this solution is that all 
your users have to sign in every time and they loo</SPAN></FONT><FONT 
face=Tahoma><FONT size=2><SPAN class=498355215-31102000><FONT color=#0000ff 
face=Arial>se the contents of the cart after logging off or leaving the 
session.</FONT></SPAN></FONT></FONT></DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN 
class=498355215-31102000></SPAN></FONT></FONT>&nbsp;</DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=498355215-31102000>I have 
separate SSL domains.&nbsp; <A 
href="http://myclients.com/myclient-bin/">http://myclients.com/myclient-bin/</A> 
and <A 
href="https://secure.host.com/myclient-bin/">https://secure.host.com/myclient-bin/</A>&nbsp; 
I think the root of my issue was certain browsers kept cookies for each domain 
unsecured and secured.&nbsp; Thus when&nbsp;they are passed to SSL for checkout 
the server picks up on the other cookie.&nbsp; (Not real sure about this theory 
as I was not able to replicate the problem for myself.</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN 
class=498355215-31102000></SPAN></FONT></FONT>&nbsp;</DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=498355215-31102000>My 
solution was temporary but at least I don't have customers aren't calling 
anymore saying they can't checkout.</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN 
class=498355215-31102000></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN 
class=498355215-31102000>Ray</SPAN></FONT></DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN 
class=498355215-31102000></SPAN></FONT></FONT>&nbsp;</DIV>
<DIV><FONT face=Tahoma><FONT size=2><SPAN 
class=498355215-31102000>&nbsp;</SPAN>-----Original Message-----<BR><B>From:</B> 
Race Bee Motorsports [mailto:racebee@racebee.com]<BR><B>Sent:</B> Monday, 
October 30, 2000 5:30 PM<BR><B>To:</B> 
interchange-users@minivend.com<BR><B>Subject:</B> [ic] No items at the 
moment.<BR><BR></DIV></FONT>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px"></FONT>
  <DIV><FONT face=Arial size=2>I am using interchange 4.5.8&nbsp; Everything is 
  OK, but if i put something in the cart and leave the page when i come back i 
  get:</FONT></DIV>
  <DIV><FONT face="Verdana, Arial, Helvetica, sans-serif"></FONT>&nbsp;</DIV>
  <DIV><FONT face="Verdana, Arial, Helvetica, sans-serif"><STRONG>No items at 
  the moment.</STRONG></FONT></DIV>
  <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2>I have been able to resolve this by adding the 
  line</FONT></DIV>
  <DIV><FONT face=Arial size=2>
  <P>&lt;INPUT TYPE=hidden NAME="mv_save_session" VALUE="Yes"&gt;</P>
  <P>within the Buy button &lt;form&gt; tags. But this fix only last for about 1 
  hour.&nbsp; After an hour the cart is empty again.</P></FONT></DIV>
  <DIV><FONT face=Arial size=2>Brian<BR>Race Bee Motorsports<BR>&lt; <A 
  href="mailto:Sales@racebee.com">Sales@racebee.com</A> 
&gt;</FONT></DIV></BLOCKQUOTE></BODY></HTML>

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