[ic] Help

Dan B db@cyclonehq.dnsalias.net
Sat, 31 Mar 2001 16:53:11 -0800


At 04:35 PM 3/31/2001 -0600, you wrote:
>Mike or Anybody,
>Yesterday I put a request for help regarding moving catalogs to a production
>machine and getting an "undefined catalog" error all of a sudden. No errors
>are being generated and interchange starts without errors. But I still get
>"undefined catalog". What is causing this? It is making the connection to
>MySQL because I generated a new catalog using makecat and the tables and
>data were created in MySQL. This happened after upgrading to 4.6.4 from
>4.6.3. Please help as I am under a time deadline and was just about
>finished.

Robert,

Sorry, I didn't really get in on your original post.  It looks like this 
pops up whenever there is a 403 error (Access Forbidden).  Which means that 
you might have a permissions problem.  Are you sure you have the correct 
user/group settings?  Try running the catalog as the interchange user 
(often 'interch'), if that works then you know perms in your problem.

Or, could it be your http setup?  Can you access regular html and 
cgi-bin?  (Try using a known good cgi-bin program in your cgi-bin directory).

Have you checked and re-checked your interchange.cfg, catalog.cfg, 
symlinks, cgi-bin/link, etc. files?  Make sure your interchange.cfg has a 
correct line for your catalog.  I.e.

Catalog       construct /var/ic/construct /cgi-bin/construct /construct

By any chance, is the production machine a RAQ?  If so, then pour over the 
mailing list archives for RAQ stuff.  But I think it is permissions.

HTH,

Dan Browning, Cyclone Computer Systems, danb@cyclonecomputers.com