[ic] Beima's Response!

Mark Adams madams@cybernet.com
Tue, 3 Apr 2001 10:53:28 -0400 (EDT)

Well how far were they going to go with the installation? I've been
working on Akopia for over a week now, and still don't have everything set
up yet.

Also, you can expect some adjustment time when someone needs to access
your machine who's not your system administrator. They have to deal with
whatever muck you already have installed, and try to figure out what needs
to be done.

I just quoted someone 3 hours for installing PHP4 (with MySQL support),
and that's much easier than installing Interchange. Who knows what I was
going to run into when I went to compile either one.

Mark Adams

On Mon, 2 Apr 2001, Jim Balcom wrote:

> On Mon, 2 Apr 2001, Ed LaFrance wrote:
> EL>>I really can't understand this attitude.  RH/Akopia has to make money 
> EL>>somehow!  They distribute what is arguably one of the best e-commerce 
> EL>>products for the microcomputer platform - completely free of charge.  They 
> EL>>have a staff of many talented people and undoubtedly all the overhead that 
> EL>>goes along with that.  It should come as no great surprise to anyone that a 
> EL>>"premium" price will be paid when hiring their services - and I quoted 
> EL>>that, because honestly, $180/hour is PEANUTS compared to price commanded by 
> EL>>many, many other firms (most of them not even the authors of the products 
> EL>>they use).
> I fully understand that they need to make some money. I can appreciate
> that. And, I would have paid them $180/hour.
> The fact of the matter is that they wanted a 3 hour MINIMUM to do a 1
> hour installation - or $540 for an hour of work!
> Yes, I realize that RH needs to make money. I learned that the hard way
> a couple of years ago when I was having problems installing Linux on a
> particular box, and I paid RH a premium for the software so that I
> could get Tech Support. They then went out of their way to find
> obstacles to avoid providing that support. I never did get the first
> ounce of support from RH and I went back to Slackware.
> Yes, I would have paid Akopia $180/hour to set up the server. But, as
> was quickly learned, it does NOT take 3 hours for even a total novice
> to get the server up and running!
> -= Jim =-
> ----------------------------------------------------------------
> Jim's Linux-Operated Underground Bomb Shelter
> ----------------------------------------------------------------
> Tagline for Monday, April 02, 2001 at 19:30 PM:
> I've had fun before. This isn't it.
> ----------------------------------------------------------------
> This Linux System has been up 71 hours  
> My web page: http://www.idk-enterprises.com
> ----------------------------------------------------------------
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