[ic] Warning regarding what you said....

Young Family ary@communicationfactory.com
Fri, 6 Apr 2001 20:29:49 -0700

My policy is to never ship anything over $200 in value without a faxed
signature. That certainly helps cut down on the fraud for large purchases.
That way if you are getting scammed it is only for a small amount. Also, I
never ship to an address that is different from the billing address. I have
lost a customer or two along the way, but not very many, and I have only had
one chargeback in five years.
Alan Young

----- Original Message -----
From: "Jim Balcom" <jim@idk-enterprises.com>
To: <interchange-users@lists.akopia.com>
Sent: Thursday, April 05, 2001 8:00 PM
Subject: Re: [ic] Warning regarding what you said....

> On Fri, 6 Apr 2001, Young Family wrote:
> YF>>You may be setting yourself up to get scammed...
> YF>>Read  http://www.scambusters.com/CreditCardFraud.html
> YF>>Here's an excerpt
> YF>>===================start=================
> YF>>Here's a personal example: Our company experienced its first encounter
> Unfortunately, everytime that you accept a credit number for payment
> and the card is not present, you run this risk.
> I used to process through ECHO. In several of their monthly newsletters
> they begged us to not accept orders from people with anonymous e-mail
> addresses, like Yahoo, Hotmail, Juno, etc.
> American Express is very good about backing up merchants that have been
> victimized. Echo was also good about it. I've not had any experience
> with my present processor.
> But: It's a two-way street! One of my check cards was used just TWICE
> on-line - once at newsfeeds.com for monthly service on a recurring
> basis for over a year, and at a company recommended by register.com
> that would feed search engines with my site name. I wanted a one-shot
> deal to get exposure for a new page.
> Someone logged on to PayPal and set up an account using my CheckCard
> number and took $475 out of my personal checking account. The bank
> almost refused to take any action, claiming that it was my fault for
> having given the card number out on line. They made me wait 45 days
> before I could file a claim (the rationale of this escapes me!) PayPal,
> however, agreed that I had been victimized and refunded the money.
> Accepting a charge card for payment is always risky when the card is
> not present. ANd, about 95% of my business falls into this category.
> I've not had a charge-back in nearly 2 years. I am a firm believer in
> the AVS feature that my processor offers. But, the potential for being
> scammed is always present. And, it is foremost in my mind with every
> charge I process on an e-commerce sale - especially with a new
> customer. I am much more comfortable with a repeat customer.
> (And, it has nothing to do with where/how charge card numbers are
> stored on our servers. I consider that risk to be quite minimal!)
> My most preferred method of payment for e-commerce is PayPal. Second is
> money orders. Charge cards, and then checks. Of course, best of all is
> cash on the counter! (As long as the bills aren't counterfeit!)
> -= Jim =-
> ----------------------------------------------------------------
> Jim's Linux-Operated Underground Bomb Shelter
> ----------------------------------------------------------------
> Tagline for Thursday, April 05, 2001 at 22:40 PM:
> I smell a rat. Did you bake it or fry it?
> ----------------------------------------------------------------
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> My web page: http://www.idk-enterprises.com
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