[ic] CCVS no longer supported by NOVA.

[Jim Balcom]

On Mon, 23 Apr 2001, Carlc Internet Services wrote:

CIS>>Well fellow Interchange webmasters, I've got a new one... Looks like NOVA
CIS>>(The Credit Card clearinghouse) doesn't care if CCVS works or not...
CIS>>
CIS>>Here's what happened today. We noticed that Minivend CCVS transactions
CIS>>were getting blown out for the last few days. All of them were AVS failed.
CIS>>So we called up NOVA and their answer was... "We don't support CCVS... You
CIS>>need to use ICVerify". Seems that NOVA only cares if your using their
CIS>>products and not your own (Or RedHats in this case).

My suggestion is to RUN - VERY VERY FAST away from Nova! A few years
back they decided that they didn't like a partnership with a carpet
cleaning company that I had. They cancelled my merchant account. I
drove to their HQ in Knoxville, TN to discuss this with them.

o They did not like my credit rating, even though my volume was good
and my chargebacks were about 1 per year fr the past 10 years!. (Nor
was my credit rating THAT bad!)

o They did not like that I was billing at the beginning of the month
for my services.

o They did not like that I was listing myself as a consultant

o They told me that they were also rejecting florists and some other
businesses.

o THis merchant account had started out at a VERY small bank (perhaps
the only 'Mom and Pop' bank left in the world). Pop got pissed at the
bank that they were dealing through and moved all of the merchant
accounts to another processor, which sold them to NOVA. Along the line,
apparently Mom had 'filled in the blanks' with her best guess. Somebody
decided that I was a computer consultant and had no business having a
partnership in a carpet cleaning company. 

There are a number of places that you can get a decent merchant
account. (BTW NOVA was charging me nearly 5% - which is exorbitant!)
Echo is good! I left them because they got in a huff and decided to
rearrange my bank accounts when they found out that the bank that they
had set me up with was now competing with them. Otherwise they have
good service.
I am VERY pleased with First Data Merchant Services, but you need to go
through a sponsoring bank, like First Charter, or First Virginia.

If you need help in finding legitimate merchant accounts at legitimate
banks, e-mail me privately and I'll give you some phone numbers. 

But, in my opinion, NOVA is a rip-off!

-= Jim =-

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Tagline for Monday, April 23, 2001 at 22:30 PM:
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