[ic] Check Out Freezing Up

Joachim Leidinger interchange-users@interchange.redhat.com
Mon Aug 27 18:52:01 2001


Xavier de GELIS wrote:
> 
> Hello,
> 
> On my platform (Celeron 700, 384MB RAM, 20GB, Redhat 7.1, Interchange
> 4.8.1), it takes about 25s just to see the check-out page, but it is not
> freezing up. I use the original catalog too.

Hmmmm...it is difficult to give you any right answer or solution. I've
noticed a long running access of a page too. But I get this behavior
only, if there are a few pid files like "pid<PIDNUMBER>" in
cataloges/<yourshop>/etc. For example:

1.
an user call a page and a new process with pid 12345 is starting
2.
something goes wrong with that process with pid 12345
3.
closing or shut down the browser, restarting the browser and a new
access to the shop once more need more times or "Internal server error"
or "document has no data" is showing up suddenly
4.
after a long time, the pid file 12345 is still in /etc
5.
restarting the IC server has no effect to get a normal behavior
6. removing the pid file in /etc solve it

It seems to me, the function housekeeping is not working right or can't
remove the wrong pidfiles or has another problem.

I don't know about the cause, because it is difficult to reproduce that
kind of behavior and to debug it with my less available time. It is
possible, that you can access another page quickly. But we need more
informations. Can you reproduce the misbehavior? Can you investigate or
find a coherence to get such kind of the misbehavior?

Joachim  

-- 
Hans-Joachim Leidinger | Dipl.-Phys.Ing. Entwicklung eCommerce
[Hans-Joachim.leidinger@bpanet.de]
Black Point Arts Internet Solutions GmbH
http://www.bpanet.de