[ic] Emailing customer of status
Fri, 9 Feb 2001 17:23:40 -0500
On Fri, Feb 09, 2001 at 12:56:14PM -0800, Scott Goodman wrote:
> email@example.com wrote:
> > It's not obvious to me what you are asking about:
> >> "Ship checked order, send email to customer if appropriate"?
> > I'd guess that is the receipt email which you note is going
> > out fine. What do you think should happen? That ic should
> > email the customer when item actually **does** ship?
> "Ship checked order, send email to customer if appropriate" is the label on the button in the "Order status" page of the order management section of the UI. When I click on it I am refreshed to the "Order view" page which indicates that the order is completed and an email copy is sent to the customer.
> I'm trying to figure out why the email isn;t going out, even though IC reports "Email copy sent to firstname.lastname@example.org".
I can't help with that. Tell us what the logs show and
maybe someone else can.
> Interchange-users mailing list
Christopher F. Miller, Publisher email@example.com
MaineStreet Communications, Inc 208 Portland Road, Gray, ME 04039
Content management, electronic commerce, internet integration, Debian linux