[ic] Emailing customer of status

cfm@maine.com cfm@maine.com
Fri, 9 Feb 2001 17:23:40 -0500


On Fri, Feb 09, 2001 at 12:56:14PM -0800, Scott Goodman wrote:
> cfm@maine.com wrote:
> 
> > It's not obvious to me what you are asking about:
> > 
> >> "Ship checked order, send email to customer if appropriate"? 
> > 
> > I'd guess that is the receipt email which you note is going
> > out fine.  What do you think should happen?  That ic should
> > email the customer when item actually **does** ship?
> > 
> "Ship checked order, send email to customer if appropriate" is the label on the button in the "Order status" page of the order management section of the UI. When I click on it I am refreshed to the "Order view" page which indicates that the order is completed and an email copy is sent to the customer. 
> 
> I'm trying to figure out why the email isn;t going out, even though IC reports "Email copy sent to someone@somewhere.com". 

I can't help with that.  Tell us what the logs show and
maybe someone else can.


> 
> Scott
> 	
> 
> 
> 
> 
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Christopher F. Miller, Publisher                             cfm@maine.com
MaineStreet Communications, Inc         208 Portland Road, Gray, ME  04039
1.207.657.5078                                       http://www.maine.com/
Content management, electronic commerce, internet integration, Debian linux