[ic] Checkout doesn't work?

Jason Ballou interchange-users@lists.akopia.com
Sun Jul 15 17:53:00 2001


I tried changing the checkout.html back to the
original file but I get the same result.  It just
changes to process.html and the checkout appears
again.

Jason

--- Kyle Cook <kyle@invisio.com> wrote:
> At 11:22 PM 7/14/01, you wrote:
> >I'm running 4.6.5 and began getting this error
> >yesterday but cannot figure it out and cannot find
> it
> >in the archives.
> >
> >When I click on the place order button on the
> checkout
> >page, it just returns to the checkout page.  It
> >doesn't add the order to the order directory, it
> >doesn't send me my copy of the order, it doesn't
> send
> >the customer their copy of the order.  All contents
> >are still in the cart and every field is filled in.
>  I
> >tested this several times with different
> information
> >(all of which worked fine before) and experienced
> the
> >same problem with all.  I also tried it with the
> user
> >logged in and logged out; no difference.  It
> shouldn't
> >be the secure server problem because its on the
> same
> >server and I have not made any changes to the
> secure
> >server settings.  The only other idea I had was
> that
> >it may have been caused when I uploaded new
> >order.number and username.counter files (to bring
> it
> >up to our current order number) but the permissions
> >are correct and they are identical except for the
> >altered number.  I also tried changing them back to
> >the old numbers but it didn't do any good.
> >
> >Please help, this is the last part of a problem
> that I
> >have been working on for over a week!?
> >
> >Thanks,
> >Jason
> 
> Jason,
> 
> Are you sure that you did not make any changes to
> the checkout page itself.
> Sometimes this type of behavior (at least in older
> versions) can occur if the
> "action" (mv_click,mv_todo,...?) is missing or set
> incorrectly.
> 
> Kyle (KC)
> 
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