[ic] Awkward shipping placement in checkout process

Jim Balcom interchange-users@interchange.redhat.com
Wed Oct 17 19:40:00 2001


On Tue, 16 Oct 2001, interch wrote:

i>>Quick question not really a complaint.  We are setting up customers and
i>>giving them the stock interchange foundation catalog.  Before I go and
i>>modify the checkout pages myself, are there plans to reorganize the
i>>checkout process in the near future so that people do not end up being
i>>charged for shipping without knowing how much they are being
i>>charged?  This happens when using UPS or FEDEX and the customer does not
i>>first create an account.  I just didn't want to modify the stock
i>>foundation catalog if this was going to be rolled into it in the near
i>>future.

Version 4.6.2 out of the box will do this. And, I suspect that 4.8 is
equally as functional.

The customer needs to fill their shopping cart, go to the check out page,
and to enter in their zip code and shipping method. At the bottom they can
click on 'refresh' and get the shipping cost for what they have ordered.

You will find (at least in Construct) that changing the country will cause a
refresh. You can use that same code to force a refresh when they change the
zip code.

<rant mode on>
I was running for a while letting people order without creating an account.
I ended up with a lot of miscellaneous accounts that none of the customers
could get into again, unless I went in and manipulated their account. So,
they had no way to check up on their order.
I found some code on this mailing list that forces them to log in. (Although
I've not been able to get it fixed so that they go back to the page that
they came from.)
Logging in does not require any more information from them than it does to
ship to them with an 'anonymous' account.
Having an account (in construct) lets them see the status of their order, as
well as to be able to see what they have ordered previously if they want to
order that again, or to avoid that this time.
<rant mode off>

-= Jim =-

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Tagline for Wednesday, October 17, 2001 at 19:25 PM:
I would jog, but the ice would fall out of my glass.

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