[ic] Frustrated with IC 4.8

[Thore Karlsen]

On Mon, 17 Sep 2001 10:24:36 +0000, you wrote:

>How is it that IC 4.8 can have so many great features and be so ill behaved 
>in implamenting them? What I mean by this is IC 4.8 seems to have everything 
>you could think of to put on a wish list for an online store and then some. 
>But when it comes to using the Administration interface to setup the store 
>it is contrary as hell. The changes that I make either give unexpected 
>results or have no effect at all. The help file included seems to be an 
>after thought that only makes one want a real help file. I find it next to 
>useless. The documentation on the Redhat web site is not much better. The 
>wizard that was intended to be used for quick setup seems to have a mind of 
>it's own.
>
>If I am the only one that is having problems with grasping how to use IC 
>then it won't hurt my feelings at all for you to tell me how stupid I am and 
>for you to point out what I am doing wrong. I would really like to get IC to 
>perform the way a program if this caliber should. I am use to stable 
>programs that work as intended. If this is the type of program that stems 
>from the open source code theory of designing software then it seems to be a 
>step backwards.
>Just my $.02 worth.

You are not the only one, I'm having the same problems. The documentation is
worthless, that's the only way to describe it. Open source may be free
initially, but I'm starting to wonder if we shouldn't have gone with a well
documented commercial solution instead. _Time_ certainly isn't free, and you
need a lot of time to experiment to get things to work in Interchange.

-- 
Be seeing you.