[ic] virtual hosting of IC - server downtime, etc.

Wilson F Voelker Jr interchange-users@interchange.redhat.com
Sat Apr 20 11:01:01 2002


My host is running IC4.6.2 but I learned 4,8.3.  I have installed 4.8.3 on
my virtual host
and it is working fine.  the host added needed perl modules as I discovered
them.
you could probly install you own IC on your virtual server.


----- Original Message -----
From: "AddAction New Media" <info@addaction.com>
To: <interchange-users@interchange.redhat.com>
Sent: Saturday, April 20, 2002 7:24 AM
Subject: RE: [ic] virtual hosting of IC - server downtime, etc.


> The host's Interchange program is not running or they did not restart it
> correctly. The server your account is on is probably loaded with accounts
> and can't handle the extra resources Interchange needs.
>
> Advise is to indeed change hosts.
>
>
>
> -----Original Message-----
> From: interchange-users-admin@interchange.redhat.com
> [mailto:interchange-users-admin@interchange.redhat.com]On Behalf Of
> Jonathan Clark
> Sent: Saturday, April 20, 2002 7:50 AM
> To: interchange-users@interchange.redhat.com
> Subject: RE: [ic] virtual hosting of IC - server downtime, etc.
>
>
> > I am using IC in a virtual hosting environment.  Well at least I was
> > until a few days ago.  The server is running Linux and I have access to
> > IC 4.8.3 through CPanel.  I have no root access.  Up until now, I have
> > had my site and store up and running, and all was ok.  Suddenly, I can't
> > access the interchange part of my site at all nor the administrative
> > login.  I get the following error:  Undefined catalog:
> > /~myuserid/cgi-bin/cart.cgi
>
> There are two errors people generally see with ic:
>
> 1) Undefined catalog: /cgi-bin/foo
>
> 2) The interchange server is not responding...
>
> (1) means interchange daemon is running, but it is not set up for your
> catalog. (path/link file name)
> (2) means interchange daemon is not running, or you may have a permissions
> problem.
>
> In your case, your isp appears to have removed your catalog definition
from
> interchange.cfg, or perhaps you have changed the name of your link program
> (/~myuserid/cgi-bin/cart.cgi).
>
> > My web host company stated the following to me  "If you can access your
> > site but cannot access the cart files, then it's not a problem with the
> > server. It's an Interchange related problem. We can't support that or
> > gaurantee it."
>
> Find a new host. There have been plenty of offers/suggestions on this
list..
> do a search of the mail archive.
>
> good luck!
>
> Jonathan
> Webmaint.
>
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