[ic] Customer Inquiry Form

Tim McCullagh interchange-users@interchange.redhat.com
Mon Apr 29 02:39:01 2002


Hi All

Can anyone help put me on the right track in relation to setting up a
customer inquiry form in Interchange?

I am trying to get a simple  form, that customers can use to submit
questions about different products and services

I haven't used forms other than the checkout in the past, so this is my
first attempt in Interchange

<FORM ACTION="[process]" METHOD=POST>
    <INPUT TYPE=hidden NAME="mv_todo" VALUE="username">
    <INPUT TYPE=hidden NAME="mv_todo" VALUE="phone">
    <INPUT TYPE=hidden NAME="mv_todo" VALUE="contacttime">
    <INPUT TYPE=hidden NAME="mv_todo" VALUE="help_request_type">
    <INPUT TYPE=hidden NAME="mv_doit" VALUE="comments">

    <table align="center">
    <tr>
      <td class="contentbar2">
        <table>
        <tr>
          <td align="right" class="contentbar1">
            Username or email address:
          </td>
          <td align="left" class="contentbar1">
     <INPUT NAME=username VALUE="USERNAME">
          </td>
        </tr>
        <tr>
          <td align="right" class="contentbar1">
            Contact Phone Number:
          </td>
          <td align="left" class="contentbar1">
     <INPUT NAME=phone VALUE="PHONE">
          </td>
        </tr>
        <tr>
          <td align="right" class="contentbar1">
            When are you contactable by Phone:
          </td>
          <td align="left" class="contentbar1">
     <INPUT NAME=contacttime VALUE="CONTACTTIME">
          </td>
        </tr>
        <tr class="contentbar2">
     <td class="contentbar2">Please Select the Topic this help request is in
relation to:</td>
     <td class="contentbar1">
       <SELECT NAME="help_request_type" onChange="this.form.submit()">
       <option [selected payment_method category1]
value="newconnection">Issue category 1
       <option [selected payment_method category2]
value="connectiondiff">Issue category 2
       <option [selected payment_method category3] value="po">Issue Category
3
       <option [selected payment_method category4] value="postal">Issue
Category 4
       <option [selected payment_method category5] value="cod">etc
       </SELECT>
            </td>
          </tr>
          <tr>
          <td align="right" class="contentbar1">
            When are you contactable by Phone:
          </td>
          <td align="left" class="contentbar1">
     <textarea NAME="Comments" ROWS="6" COLS="45" WRAP="HARD"></textarea>
          </td>
        </tr>
          <tr>
          <td align="right" class="contentbar1">
           <INPUT TYPE=submit VALUE="Submit Query!">
          </td>
        </tr>
    </table>
    </form>


When I use the above form I get "Interaction error "     No action passed
for processing

Am I any where near the mark? Any suggestions please

Thanks

Tim