[ic] /sigh .. host cant import key.

[jeff obranovich]

David,
If your interested in a new host, try webhostxl.com.  They have provided
me with excellent IC support.
Regards,
Jeff

On Tue, 2002-12-10 at 01:27, laeelin@butterflygifts.net wrote:
> I hate to bother ya'll again, I'm going to post the trouble ticket that I
> have with my host.
> 
> I'm not sure what to do now. If I'm missing somthing please let me know.
> If you have any suggestions please let me know.
> 
> All I want is to have encryption working.
> 
> ps: during this time we have had 3 orders, and we will need to call those
> people back to get a credit card number.
> 
> This makes us look bad.
> 
> David
> 
> **********
> 
> 
> -----------------------------
> [Opened] 12/06/2002 10:22 PM
> ---------------------------
> I have discovered what my interchange/gpg problem is.
> 
> I have gpg setup correctly on my web space, however it s not installed
> correctly for my interchange cart (or so i m told.)
> 
> Below is the information I have on the gpg/interchange setup problem i m
> haveing.
> 
> -------------------------
> That is where the help of your Host comes into
> play. They need to Import the key into the .gnupg directory of the
> Interchange user. They should know who the user is, otherwise they could
> not restart the program for example.
> 
> So, e-mail the support, tell them where your public key is located and
> have them do the Import command as the user of Interchange. This should
> put it in the correct .gnupg folder and then it should work with the other
> things you have done.
> ---------------------------
> 
> My public key is called ky.asc and is uploaded into the /catalogs/johndfff
> folder.
> 
> Please install the gpg key as the interchange user for me.
> 
> David.
> 
> -----------------------------
> [Update] 12/06/2002 10:26 PM
> -----------------------------
> btw, the link that gave me this information is below =)
> 
> http://interchangeville.com/forum/viewtopic.php?t=129
> 
> -----------------------------
> [Opened] 12/07/2002 01:42 PM
> ---------------------------
> I opened this ticked last night, and it still has not been processed, so i
> m sending it again in hopes that I was stuck/lost along the way.
> 
> David
> 
> 
> -----------------------------
> Hello david,
> 
> We are currently working on this. We should get an answer back to you
> shortly.
> 
> Thank you for your patience.
> -----------------------------
> 
> -----------------------------
> Hello david, we provide ZERO support for the free scripts... i am sorry.
> You can contact the author of the script.
> -----------------------------
> 
> 
> [Update] 12/08/2002 01:01 PM
> -----------------------------
> a) the only person who can import the key for GPG encryption for
> interchange is the web host.
> 
> b) I m not asking for support, i m asking ya ll to do what
> cpanel/interchange requires to be done by you. I have already set up the
> key, it s waiting to be imported into the GPG user that interchange uses.
> 
> c) you can NOT use interchange without the key imported. interchange does
> not store the credit card information unless it s encrypted, so without
> it, we
> cant take credit cards.
> 
> --
> 
> this is the command from the interchange form Admin(aka the support for
> interchange)
> 
> This is exactly what they say needs to be done.
> 
> -----------------------------
> Just FTP your public key to your account.
> Tell support where it is located.
> 
> They Telnet/SSH into the server and give the following command:
> 
> su cpanel -c gpg --import /home/user/publickey.asc
> 
> Now the last part (path etc.) they have to fill in.
> --------------------------------
> 
> -----------------------------
> Hello david, i am sorry... we tried that, and it did not work...
> -----------------------------
> 
> 
> 
> 
> 
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