Paypal ([ic] wells fargo epay)

[Steve Graham]

Hey thats a great rate then! - time to do some more negotiating. We have 
been processing credit cards since 1979. With this processor about 2 years, 
and maybe only 1 chargeback.

Thanks for the info.

-Steve

>From: Jim Balcom <jim@idk-enterprises.com>
>Reply-To: interchange-users@interchange.redhat.com
>To: <interchange-users@interchange.redhat.com>
>Subject: Re: Paypal ([ic] wells fargo epay)
>Date: Sun, 13 Jan 2002 22:13:19 -0500 (EST)
>
>On Sun, 13 Jan 2002, Steve Graham wrote:
>
>SG>>Hey Jim,
>SG>>
>SG>>1.75% for manually entered transactions?
>
>Yep!
>
>Where I am at the moment (and for the past 15 months) there is no 
>difference
>between swiped and manual.
>
>SG>>We have a base rate of 1.85% for swiped cards, and add 1% for manually
>SG>>entered cards for a total of 2.85% plus transaction fees, and batch 
>fees -
>SG>>not much different from Paypal.
>
>No batch fees. A $0.20 transaction fee for the phone call.
>
>But, there is also the fact that I have been with this particular 
>sponsoring
>bank since 1994. I have not had a chargeback in many, many years.
>
>While I do over $75,000 a year in credit card stuff, I pay attention to
>customer complaints and I resolve them before they escalate to the credit
>card company.
>
>My previous processor (ECHO) had differences between swiped and manual. The
>transaction fee was $0.25 and there was a $25.00 monthly tech support fee.
>
>I figure that I got in the middle of a pissing contest and I came out on 
>top
>with a tremendous advantage!
>
>------------------
>
>I urge you, though - once you have been with a processor for a year or two
>and you have established an outstanding record, agitate for a rate review
>and see if you can get them to give you something more favorable.
>
>-= Jim =-
>
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