[ic] "Place Order" not working

David Etheredge interchange-users@interchange.redhat.com
Sat Jan 26 23:25:01 2002


Check your 4 log files.
catalogs/..../error.log
catalogs/..../logs/log
catalogs/..../logs/tracking.asc
catalogs/..../logs/usertrack

These should give a hint. If there is an error accessing or writing a log or
file,
Check file mode and ownership settings especially under
catalogs/..../products (where .... is your site directory).
In my case, tracking.asc had the wrong group assigned.

Dave


> I've got everything ready on my site and now I'mn
> tweaking the checkout
> page. I tested it a couple of times using 4111 1111
> 1111 1111 as a credit
> card and it worked a few times. I successfully
> placed a few orders. Then it
> stopped working. Even if I leave everything blank
> and click on Place Order
> it only seems to refreshthe page. It does not give
> me any error messages.
> (That is, no missing labels in Red.)
>
> Just in case I had inadvertantly changed something I> replaced my
> checkout.html with the one from the foundation
> store. Same results.
>
> The best way to describe it is that it is as if the
> Place Order button is
> acting like the Recalculate button.
>
> Has anyone else ever had this problem?
>
> John Dowling
>