[ic] Problems with pictures

Samuel A. Rogers interchange-users@interchange.redhat.com
Sat Mar 16 14:31:01 2002


Ed,

Yes I used the RPM's (all of them) from the RH IC download site.  That 
is good to know that using the file(s) that you did not see a problem. 
There might however be a version difference between the RPM and the tar 
sets. Or there is some difference between the way your system is setup 
and Christophers/mine.

What version of RH & Perl are you at?

Also what option in the install did you choose the M or the G. I got 
different reactions from using the G. When I used the M things finally 
worked better.

What did you specify for the html images directory. Was it 
/company1/images or just /images? Todd and I are going to be in 
discussion on wheather there is an bug there or not.

Also did the tar version you used, copy over the en_US directory? I know 
in my version that the 6-9 times I installed/reinstalled, it _never_ 
copied over (again using the RPM's) this directory for me.

My system is:

RH 7.2 | upgraded from 7.1
Perl 5.6.1 | upgraded from 5.6.0, all but the last install was w/5.6.0
IC 4.8.3 | the current version as of 3-4 weeks ago.

Let me know if I forgot any thing here.

Regards,

	Sam.

Ed LaFrance wrote:
> At 11:18 AM 3/15/2002 -0800, you wrote:
> 
>> Christopher,
>>
>> I think Todd is on the money. There seems to be a bug (two to be 
>> exact, and that I don't seem to get RH to comfirm/deny) in 4.8.3.x 
>> installs of IC on RH 7.2 systems. I had the same problem and it took 
>> me several days to figure out. It took me another two days to figure 
>> out the other problem with the admin images, which I'll explain down 
>> below.
>>
>> First I will help explain alittle bit more on the first problem. For 
>> me as well IC did not create a directory.
>>
>> /var/www/html/mycompany
>>
>> Which in my case that would be:
>>
>> /web/samscards/html/cards
>>
>> {My document root for apache is /web/samscards, but the default is 
>> /var/www, which is just fine. Mine is just a pesonal pref.}
>>
>> What it did was in my case create:
>>
>> /web/samscards/html/images
>>
>> Check your html directory if the only diectory you have is images then 
>> create a directory with the name of your catalog and move images to 
>> underneath it like:
>>
>> /web/samscards/html/cards/images.
>>
>> Images then showed up on the home/other pages.
>>
>> The second problem that I had was with the admin images not comming 
>> up. Check for a diectory:
>>
>> /var/www/html/mycompany/images/en_US
>>
>> If there is no en_US under images them e-mail me diectly (@ 
>> srogers@redshift.com ) and I will give you directions on how I 
>> resolved this problem as well. The only reason for this is, I have 
>> already posted the resolution to the mailing list on this problem and 
>> don't want to double post.
>>
>> Good luck and I hope this helps.
>>
>> Regards,
>>
>>         SAR.
> 
> 
> I take it you are using the RPM. FWIW, I just did a 4.8.3 install on RH 
> 7.2 with the tarball and it went off without a hitch.  I am not saying 
> using the tardist vs the RPM is the difference/answer, just wanted to 
> say 'no bug here'.
> 
> - Ed L.
> 
> 
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