[ic] losing cart contents in netscape browser

Kevin Walsh interchange-users@interchange.redhat.com
Wed May 22 04:28:00 2002


> 
> i'm having trouble with the netscape browser losing the cart contents at
> checkout. I've tried all the suggestions in the list and the faq section but
> still no luck.
> 
> here is some of the code from the basket and checkout pages. the first form
> is from the basket which does display in netscape. the second form is from
> the checkout page which does not display in netscape but does show up in the
> source code. Can anyone tell me what is causing this problem with netscape
> browser and how to fix this?  I have tried on two different computers and
> get the same problem with both.  The website i'm working on is at
> http://www.airdelights.net/cgi-bin/store
> 
I have tried your site using Opera 6.01, Netscape 6.1 and IE 5.5.
I can't reproduce your cart loss problem on any of them.
Which Netscrape version are you using?

A few irrelevant points you are probably already aware of:

  1. Your navbar's choice of dark blue text on a dark blue background
     isn't the most aesthetically pleasing of colour schemes.

  2. Your blue on blue navbar disappears on some pages.  One of them
     is the index.html page.

  3. Clicking on your "shopping cart" link doesn't take me to the
     cart/basket page; it takes me to the index.html page, where
     there are no links to the cart page or to the checkout.

  4. Your secure server certificate is invalid.

  5. Your images don't have "alt" text, which is important, especially
     where images just contain fancy-text.

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