[ic] Makecat problem: undefined catalog

[Rick Eicher II]

On Thursday 30 May 2002 12:24 pm, R. Steven Rainwater wrote:
> On Thu, 30 May 2002 17:58:17 +0100, Kevin Walsh wrote:
> >> I've installed Interchange 4.8.5-1 from RPM on a Red Hat Linux
> >> 7.2 box. The foundation store seems to work fine. I have now
> >> tried to create a new catalog/store for another virtual site
> >> on the server using makecat. I have followed the instructions
> >> from the documentation carefully. After restarting interchange
> >> and trying to access the new catalog, I get a web page with
> >> this error message:
> >>
> >>  Undefined catalog: /cgi-bin/erin-cat
> >>
> >> At the same time, /var/log/interchange/error.log logs this:
> >>
> >>  /cgi-bin/erin-cat/index.html CGI mapping error: Undefined catalog:
> >> /cgi-bin/erin-cat at /usr/lib/interchange/lib/Vend/Server.pm line 182.
> >
> >Do you get any error messages when (re)starting Interchange?
> >
> >You'll probably find the either you don't have a valid 'Catalog'
> >directive in your interchange.cfg file or, more likely, the Interchange
> >user doesn't have permission to look at the site you created with
> >makecat.
>
> After scrounging around a little, I located the interchange error
> log in /var/log/interchange/error.log. One error related to the new
> catlog gets logged each time interchange is restarted:
>
>  erin-cat config error: Please specify the MailOrderTo directive in the
> configuration file "catalog.cfg"

Should be set when running the makecat script.

> I'm assuming it's referring to the catalog.cfg that's located in:
>
>  /var/lib/interchange/erin-cat/catalog.cfg
>
> (it would be nice if error messages included full paths for the
> filenames since Interchange is made up of hundreds of files spread
> out of dozens of directories and many have identical or similar
> names!)
>
> However, I've checked and the directive is present in the file
> and looks identical to the one in the (working) foundation store.
> It looks like this:
>
>  MailOrderTo    __ORDERS_TO__

Look at /var/lib/interchange/erin-cat/products/variable.txt for the Orders_To 
variable. If not set, set it.

> The permission thing sounds interesting. Why wouldn't interchange
> be able to access stores created by makecat? How would I determine
> if this is problem and, more importantly, what permissions should
> I set on which files to correct it?
>
> -Steve
>

Also when having a problem, I have found that by restarting the server with 
"/usr/lib/interchange/bin/interchange" (should be the right dir structure) to 
be helpfull. Instead of a redhat startup script.

Hope this helps,
Rick Eicher II