[ic] Large IC site and precise photo representation

DB interchange-users@icdevgroup.org
Wed Oct 9 12:18:00 2002


At 09:44 AM 10/8/2002 -0700, you wrote:
 >This is more directed to the larger IC sites, but basically, do you
 >receive a lot of grief for not having a precise photographic
 >representation for each of your products?  Asked differently, if you have
 >tens of thousands of products, do you actually have a unique and specific
 >photo for each of those and if not, how have you managed to avoid the
 >flack of folks complaining about it not being 'precisely' the same?
 >
 >We sell electronic components and out of the dozen of extremely positive
 >customer comments we have received, we had one person whine about the 
fact
 >that the connectors on the picture didn't actually match the product
 >specification.  Obviously the owner is reacting to the one single comment
 >rather than the volume of positive ones, but realistically we cannot
 >possibly photograph, photo-edit, and place images for 22,000 parts.

How about adding some conspicuous text below the image display... 
something like:

"product may vary slightly from image"

DB