[ic] Order Status Getting Wiped

Ed LaFrance interchange-users@icdevgroup.org
Mon Oct 14 13:00:01 2002


At 11:49 PM 10/13/2002 -0400, you wrote:

>     Running IC 4.8.5
>
>     From the Order Status page if you click the button to email the
>person with
>the order information it will overwrite anything that was previously in
>the status field
>such as a shipping tracking number.  Is there some configuration work
>around for this ?
>
>Scenario:  Set a tracking number in the status field so it shows up as a
>UPS tracking
>URL link which works great.  If you follow that setting with a click to
>email the consumer
>then that status field is automatically set to Shipped and the tracking
>number is wiped out.
>
>Jon

Sounds like you'll need to override __UI_BASE__/order_status.html and do a 
little work on the relevant Perl code to prevent an existing tracking 
number from being overwritten.

- Ed L.


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