[ic] Internal server error on switching to secure server

Kevin Old interchange-users@icdevgroup.org
Tue Apr 29 21:36:01 2003


On Tue, 2003-04-29 at 20:57, Kevin Old wrote:
> Hello everyone,
> 
> I've got a production site running 4.9.7 and have had several people say
> that when they go to our basket or checkout pages (or any secure page)
> they get an internal server error.  The domain is
> http://www.entermagic.com and the SSL certificate is for the same.  I'm
> using Apache 1.3.27, RH 7.3.
> 
> I just restarted IC and Apache and everything works like a charm.  But,
> after 24 hours (or even less, I had this problem yesterday too) the
> secure server "isn't responsive".  By saying it that way, I'm not
> exactly sure what's going on.  Sure you can request pages from the
> server, but it gives the user an "Internal Server Error" but that does
> not show up in either the access_log or the error_log for apache.
> 
> All that the global error.log reports is:
> 
> 66.244.44.168 - - [28/April/2003:16:15:27 -0400] em
> /cgi-bin/em/wilderness.html Died in server spawn: Bad counter magic ''
> in /home/ic/catalogs/em/tmp/addr_ctr/6/6/66_244_44_168 at
> /usr/lib/interchange/lib/Vend/Session.pm line 208
> >
> - - - [28/April/2003:16:18:38 -0400] - - page server pid 11073 won't
> die!
> 172.16.8.14 SNo4NcL5:172.16.8.14 - [28/April/2003:16:22:30 -0400] em
> /cgi-bin/em/admin/genconfig.html Can't read file
> '/usr/lib/interchange/etc/interchange.pid' with NoAbsolute set
> - - - [28/April/2003:16:23:54 -0400] - - page server pid 8382 won't die!
> 172.16.8.14 SNo4NcL5:172.16.8.14 - [28/April/2003:16:28:33 -0400] em
> /cgi-bin/em/admin/genconfig.html Can't read file
> '/usr/lib/interchange/etc/interchange.pid' with NoAbsolute set
> 172.16.8.14 SNo4NcL5:172.16.8.14 - [28/April/2003:16:31:55 -0400] em
> /cgi-bin/em/admin/genconfig.html Can't read file
> '/usr/lib/interchange/etc/interchange.pid' with NoAbsolute set
> 172.16.8.14 SNo4NcL5:172.16.8.14 - [28/April/2003:16:32:22 -0400] em
> /cgi-bin/em/admin/genconfig.html Died in server spawn: GDBM could not
> tie to '/home/ic/catalogs/em/products/access.gdbm': Resource temporarily
> unavailable at /usr/lib/interchange/lib/Vend/Table/GDBM.pm line 117.
> - - - [28/April/2003:16:33:37 -0400] - - page server pid 12033 won't
> die!
> 
> I've had it running in rpc mode.  Should I keep it there?
> 
> Any help is greatly appreciated!

For the record....I've tried everything in the Secure Server FAQ....

I added these to interchange.cfg
DomainTail No
IpHead Yes
And to catalog.cfg
SessionExpire 10 minutes
WideOpen Yes

Any one have any ideas?  I've got a live site up and people can't order
from it!!!

Thanks,
Kevin
-- 
Kevin Old <kold@carolina.rr.com>