[ic] Certain Orders not showing up in the Admin UI
interchange at dominic.per.sg
Mon Dec 1 22:57:43 EST 2003
My partner and I have this problem with our store using Interchange
Certain Orders (both pending and archived) are not showing up in the
However, the order details can be found in the following places:
1) the orders directory as the ordernumber
2) the transaction log in the logs/log file. All log entry indicate
that the order is successful, (i.e. details are appended with the
3) tracking.asc where the details of the transactions can be found
No error at all in both the error.log in the catalog directory as
well as the interchange directory. No entries were found in icdebug.
It has occurred under at least 2 different type of circumstances:
a) the server time was reset to before the last date/time of the last
b) the last order had the shipping method and total cost modified.
However, previous such modifications gave no such problem.
New orders do show up in the Admin UI without any problems.
Has anyone ever encountered such situations?
What are the possible reasons for it to occur?
Are there any possible solutions to avoid this particular problem?
Thanks in advance,
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