[ic] Authorize.net Not Working - HELP!

Michael Stearne interchange-users@icdevgroup.org
Fri Feb 7 15:58:01 2003


On Fri, 2003-02-07 at 14:43, Paul Jordan wrote:
> > We have been using Authorize.net with IC 4.8.2 for a while and it has
> > been fine.  Yesterday morning Authorize stopped accepting our
> > transactions.  The account is fine and no configuration on our side has
> > been changed.  I called Authorize and they need the reason/response code
> > for the transaction.  How do I find this out in Interchange, how do I
> > turn on loggin for it.
> >
> > The message I get is "This transaction cannot be accepted." which can be
> > any number of reason codes.
> >
> > Thanks,
> > Michael
> 
> I can't answer your question, but i do know that AuthNet recently did away
> with a few of their connection methods. they now have only SIM, and AIM.
> From what I understand they need users to deactivate weblink (even if you
> never used it)

I don't know if I used it or not, that was up to Interchange.  In
Authorize.net settings I do have the option to diable it at this point,
but I am not sure if I will have SIM or AIM ready to go then.

> , and require the use of x_password, which never used to be
> required.
> 
> They contacted me about my use of x_password, which I then set up. 

How exactly did you set that up?

> The funny
> thing is I already had it set up, but they said I didn't, I logged in and
> found that now the x_password is the same as the password to get into the
> site. When I first sined up I remember there was a separate password for
> x_password, now there is not. They never told me, and I am guessing my
> original password (for ADC) was just deleted from their db.
> 
> They told me it had to all change by the 5th of this month... so it could be
> related to what you are experiencing. 
Probably....

> You need to be on SIM, or AIM,
> deactivate weblink, and the AUTHNET_SECRET should be the password you use to
> get into the AuthNet site. 

I'll try this.  Thanks.

Michael