[ic] UPS charges not correct ( using wrong zip ? )

David Etheredge interchange-users@icdevgroup.org
Mon Jan 20 00:29:00 2003


>> I am still having a severe problem with the UPS external (web) lookup. I
>> have the shipping zip as 35006 and default zip as 35006, but the UPS
>> still appears to be using the 450.csv for zone calculation or some other
>> zip code table. I have been through the entire shipping setup and tables
>> and can not find anywhere that the system is using anything wrong.
>> Everything is set to 350.

>> If it looks up a package for zip 35006 it sets zone 7 or 8 while it
>> should be zone 2! It charges more to ship to my own zipcode and
>> neighboring states than it does to the west coast!

>> This is not a new problem, I checked back and it has existed since I
>> started using Interchange.

>> Also, how can I trap and log the data being sent to UPS and returned?

>> Any ideas?


> Check your variable table to see what the default zip there is set to.
> It should be set to your ship from zip.

> Gerry


All zip code entries were originally set as follows:

UPS_ORIGIN 35006 Shipping
ZIP 35006 Company
SHIP_DEFAULT_ZIP 35006 Shipping

UPS_POSTCODE_FIELD zip Shipping