[ic] Constant "Undefined catalog" error
applebits at optusnet.com.au
Thu Jul 24 18:43:56 EDT 2003
Currently running Interchange 4.8.6
I have installed Interchange 4.8.6 (with a host), which was just
before the 4.8.7 release. I am currently in beta test mode before I
go live with the real store. Somehow, I seem to keep receiving this
error message when I access the store:
Undefined catalog: /~applebit/cgi-bin/cart.cgi
I then have to log a request or a ticket to restart the Interchange
server to get my store back up and running. This is then manually
executed by the host from within 10 minutes and up to 7 hours. My
host ensures me that it is compatible with CPanel X.
I am just trying to fix a better solution this ongoing problem. In
the space of a week, I received this error message 4 times for no
apparent reason, or no major work on my website. Luckily for me, mu
store is in test mode and not live. Unfortunately, I cannot have
this ongoing problem if my store is live ie; the store is down by up
to 7 hours.
My easy enough questions are:
1) What causes this problem?
2) Should I upgrade to the latest 4.9.8 which is still a beta
version? I read that many people are on this version, so it can't be
that bad, but will it fix or at least adhere to this problem? I
would like to update regardless, as I like the features in 4.9.x over
3) If the host is the problem, can someone indicate a host that will
guarantee that this problem will not arise?
Any suggestions appreciated! I am sure someone can shed some light
on my basic questions, as I believe that Interchange is a great
product, but not when it goes down automatically.
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