[ic] Route log failed.

Marty Tennison interchange-users@icdevgroup.org
Mon Mar 10 22:45:01 2003


On Mon, 2003-03-10 at 14:53, Tze-John Tang wrote:
> Hello,
> 
> I am running interchange 4.8.6.  Without MV_PAYMENT_MODE set to any payment
> mode, the whole checkout process works as it should, and the transaction gets
> logged into the database.  The moment I have MV_PAYMENT_MODE set to itransact,
> or skipjack, or anything else, I get the error below, and all processing stops,
> the user is returned to the checkout page, with no error message.
> 
> ----
> 10.99.1.114 G4ACUf7X:10.99.1.114 - [10/March/2003:16:48:27 -0600] nwstore
> /store/nwstore.cgi/process.html ERRORS on ORDER TEST0056:
> > Error during creation of order routing log:
> > Route log failed. at /export/opt/interchange/lib/Vend/Order.pm line 1577.
> >
> ----
> 
> Can anyone give me a suggestion as to how I might attempt to debug what is wrong
> here?

I've seen this error before. If I recall it was due to the structure of
the transaction table being changed and the <icroot>/etc/log_transaction
file was not updated with the correct structure.   

This may be a long shot, but look at the fields in your transaction
table and ensure that each field is represented in the log_transaction
file between the <import> tags where the transaction table is updated. 
Then restart ic and see what happens. 

-- 
Marty Tennison <marty@sediva.com>