[ic] cpanel issue for shopping cart "interchange"

[dzhang-msi]

----- Original Message -----
From: "Rob Robertson" <rob_illinois@yahoo.com>
To: <interchange-users@icdevgroup.org>
Sent: Sunday, May 04, 2003 4:41 PM
Subject: Re: [ic] cpanel issue for shopping cart "interchange"


>
> --- dz-mtspring <dzhang@mtspring.com> wrote:
> >
> > ----- Original Message -----
> > From: "Rob Robertson" <rob_illinois@yahoo.com>
> > To: <interchange-users@icdevgroup.org>
> > Sent: Saturday, May 03, 2003 5:33 PM
> > Subject: Re: [ic] cpanel issue for shopping cart
> > "interchange"
> >
> >
> > >
> > > --- Jon <prtyof5@attglobal.net> wrote:
> > > > Rob Robertson wrote:
> > > >
> > > > >  I have confirmed the deletion of the cart.cgi
> > > > file.
> > > > > When I goto www.mysite.com/cart  page can not
> > be
> > > > found
> > > > > error 404. Should I tell them to re install
> > the
> > > > > default demo? This is what I had before and
> > was
> > > > > working with "The foundation store".
> > > > >
> > > >
> > > >
> > > >     Sounds like your problem could be one of two
> > > > things. Either your
> > > > cart isn't being rebuilt or your not getting to
> > the
> > > > cart which should be
> > > >
> > > > something like
> > > >
> > >
> >
> http://www.mysite.biz/~mysite/cgi-bin/cart.cgi/index.html.
> > > > Do this...  After the host "resets" the cart
> > verify
> > > > everything has been
> > > > deleted including cgi-bin/cart.cgi. If that is
> > still
> > > > there then the cart
> > > > create
> > > > will not happen.  I would verify what you have
> > via
> > > > SSH/Telnet every
> > > > step of the way. If you don't have SSH/Telnet
> > then
> > > > no sense proceeding
> > > > further.  Then use the cPanel option to create
> > the
> > > > cart.  You should
> > > > then
> > > > be able to access your cart, but if not look and
> > see
> > > > what has/hasn't
> > > > been
> > > > created.   If you're still not working post back
> > > > with specific
> > > > information
> > > > of what you do/don't have and what has/hasn't
> > > > happened.
> > > >
> > > > Jon
> > > >
> > >
> > > Ok, I have verified that all has been deleted
> > > including cart.cgi. I have gone to cpanel and
> > click to
> > > recreate the cart. It creates a cart.cgi file in
> > > cgi-bin and that is it. Before there was a cart
> > folder
> > > and I would goto www.mysite.com/cart and get the
> > > default store foundation page click on admin login
> > and
> > > then edit the site. But now nothing.
> >
> > 1. url to your admin interface:
> >
> >
> http://www.your-domain.com/~your-userid/cgi-bin/cart.cgi/admin/login.html
> >
> > url to your cart home page
> >
> >
> http://www.your-domain.com/~your-userid/cgi-bin/cart.cgi
> >
> > 2. The dirs created by interchange under cpanel:
> >
> > /home/your-userid/catalogs/your-userid    (this is
> > the main dir for your
> > cart)
> > /home/your-userid/www/cart
> > (include a navigating index
> > page and images)
> > /home/your-userid/www/cart/images         (all
> > images go here)
> >
> > the link cgi:
> > /home/your-userid/www/cgi-bin/cart.cgi
> >
> > 3. To rebuilt your cart
> >
> > a) rename the above dirs as backup for your previous
> > work
> > b) remove the link cgi
> > c) reinstall interchange from cpanel
> > d) copy useable previous work from the backup made
> > in step a)
> >
> > For renaming your dir, you can do through cpanel's
> > file management, or ftp,
> > or ssh. If you are not familiar with ssh's liine
> > command, I would suggest
> > you to use cpanel or ftp.
> >
> >
> > David
> > http://www.msihosting.com
> > Expert -- ecommerce solution, interchange hosting
> >
> >
>
>
> Ok I tryed this and it seemed to work fine. I was able
> to login the admin area and started to make changes.
> Then when I tryed today to go back in and login on
> admin I got page can not be displayed error. All the
> directories are there and the cart.cgi. What happened?
>

Possibly you did something wrong and messed up the database.

By the way, your subject line doesn't reflect your problem. It's not the
cpanel issue at all. But, you are not familiar with interchange.

David
http://www.msihosting.com
Expert -- ecommerce solution, interchange hosting