[ic] Customer Receipt Problems

[Stefan Hornburg]

On Tue, 13 May 2003 17:16:41 +0200
"Kent-Rune K.Sætrum" <kent@datamarked.no> wrote:

> Dear List,
> 
> I have search and checked for solutions in the mailing list and in
> IC documentations, and I have tried all suggestions.
> 
> My little problem is that I cannot get the mail_receipt function to
> work - meaning no mail receipt is sent at all to customers email
> address.
> I am pretty sure its just a small "bug" somewhere, but I cant find it.
> The Interchage order works perfectly.
> 
> My ISP has installed IC v4.8.7 running Perl 5.6.1.
> 
> In the admin I check that the customer has activated "wants email
> cop" set to "Yes". And the "Email" is also set correctly with complete
> email address. For information, the "mv_username" is also the
> customers email to login to the account.
> 
> The checkout contain following info on the order_route:
> 
> <FORM ACTION="[process secure=1]" METHOD="POST">
> <INPUT TYPE=hidden NAME=mv_session_id VALUE="[data session id]">
> <INPUT TYPE=hidden NAME=mv_order_route   VALUE="log main copy_user">
> ....
> 
> The catalog.cfg contains:
> 
> Route copy_user  <<EOF
>         empty        1
>         error_ok     1
>         encrypt      0
>         increment    0
>         report       etc/mail_receipt
>         supplant     0
>         track        logs/log
> EOF
> ...

Have you checked logs/log for more information ?

Bye
	Racke


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