[ic] transactions but no userdb records

Stefan Hornburg interchange-users@icdevgroup.org
Sun May 18 14:33:01 2003


On Sat, 17 May 2003 11:59:12 -0500
Jason Crickmer <jason@rancor.jedi.net> wrote:

> Howdy,
> 
> I am a little confused and concerned about the checkout process with
> respect to the transactions table and the userdb table in my IC
> instance.
> 
> First, some background.  I have only been using Interchange for four
> or five months and in my spare time, so I am a definite novice.
> Second, I have modified quite a bit of the "foundation" demo.
> 
> The problem I am having is that some customers are checking out
> without creating a customer account.  I know that IC allows this (and
> is also configurable to not allow this).  So, when some customers do
> checkout, a new user named "U00XXX" gets created.  Not exactly what I
> want, but it will work for now.
> 
> But, when some others check out, no userdb record is created at all!
> Just a record in the transactions table.  I have two or three
> instances of this just from last week.
> 
> Is this a "feature", is there a bug in 4.9.7, or did I hose something
> up in my customization?  Any ideas on how to resolve this issue?

First stop in a stock foundation catalog would be to check logs/log.
In the case that userdb is a SQL database, check your SQL log file
for the exact query. 

Bye
	Racke


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