[ic] Order Number/BoA error

[Matt Johnston]

I am using 4.9.7 with the BoA payment module.  My store works fine, except 
when the BoA processor is slow.  For every 10 orders, atleast 2 or 3 get 
the error

"BoA payment error: Credit card processor not responding. Please try again 
later or call our customer service directly."

If the customer hits the submit order button again, everything works 
fine.  Since the first "failed" transaction was still logged, my order 
numbers are not getting messed up.  However I am still being charged for 
that transaction.  Does anyone know why the BoA connection is slow or a way 
to have interchange counter this?

My second question deals with the way Interchange handles order 
numbers.  If for instance a customer enters an incorrect CC number or their 
CC limit is reached, this error is handled by the BoA module, not 
interchange.  So when the order is entered, interchange increments the 
order number and then sends the order to the CC service.  The CC service 
fails, but interchange does not decriment the order number.  So when the 
customer re-enters the correct information and the CC transaction 
completes, the interchange order number is one higher that the CC service 
number.  Is there an easy way for interchange to notice this error and act 
accordingly?

Matt Johnston

http://www.lattaoutdoors.com
http://www.thebackpacker.com