[ic] Errors while creating options for products in admin GUI
ryan at ryangrace.com
Tue Nov 11 14:11:41 EST 2003
On Tue, 11 Nov 2003, Kevin Old wrote:
> On Tue, 2003-11-11 at 15:57, Ryan Grace wrote:
> > Hi All,
> > I've searched the archives for mention of this problem, but have come up empty.
> > I've just moved my functional Interchange site from a development server to a production server. The process I used to migrate was to install IC on teh new server, do bin/makecat, and then scp the pages/, templates/, html/, and products/ drectories over to the live server form the dev server. The filesystem paths and d info are the same on the two servers. The catalog seems to be fully functional when browsing it.
> > The problem occurs when trying to add options to an item in the admin GUI. I go to Items->Item List click hte sku of the item I want to edit and then click OPtions in the top navigation to edit its options. I choose Simple Options then click the Update button and am presented with an error page that says only Error: at the top and no more detail than that. I am not getting an error message in my main or catalog error logs, nor in my apache error log.
> > Can anyone think of why this might happen? I was able to add and remove options from items on my dev server just fine. I'm really stumped here. Could there be a file permissions problem?
> > Thanks in advance for any ideas.
> Hi Ryan,
> Couple of things to check....
> You said you moved pages/, templates/ and products/ over....any reason
> you didn't copy everything?
> Also, are you using the same user on both dev and prod?
> I assume your using the flat-file db, but if not, you did transferred
> the db (Mysql, Postgres, ...)?
> Also, what verison of IC and what flavor/version of linux?
I'm running IC 4.8.6 on Red Hat 7.1. I originally did copy everything over and had the same problem, so I started again from scratch and copied over only the directories I thought I really needed, this time excluding some like session/ etc. Same problem.
I think I've found a clue to the problem in the source of item_option.html. The only code in there that bounces to the error page is:
[if-mm function="!tables" table="[cgi mv_data_table]"]
I can't find a tag refernce for [if-mm] on the icdevgroup.org site using the search however. I'm not familiar with if-mm or what it's checking for there.
I am using the same user on both dev and prod.
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