[ic] What to do when UPS online lookup fails
prtyof5 at attglobal.net
Fri Nov 28 10:51:28 EST 2003
> Hi all,
> I have a client who uses UPS for online shipping lookups. Once in a
> while, the lookup fails for whatever reason, and a shipping charge of
> $0.00 is entered into the order. I was wondering what other people do
> in this case. I thought about putting a notice if shipping is $0
> saying that shipping will be determined later or something to that
> effect, but I was wondering other people do in this case.
I ran into that some time ago. Don't recall the exact cause... perhaps
something like user not logged in and/or with out a valid zip therefore
fails the table lookup and shipping price of zero.. Anyway some reason
like that. What I did, possibly not the best of solutions, is a couple of
things. First make the zip mandatory and execute a recalculate when the
zip is entered/changed. Also did a check for shipping of zero as a backup.
Was also gonna feed that into free shipping which I've only half completed
on a development cart.
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