[ic] Error when importing products.xls or products.txt

Cameron G ritontor at icenet.com.au
Tue Oct 7 02:33:12 EDT 2003


> -----Original Message-----
> From: interchange-users-bounces at icdevgroup.org 
> [mailto:interchange-users-bounces at icdevgroup.org] On Behalf 
> Of Joe Smith
> Sent: Tuesday, October 07, 2003 1:06 AM
> To: icdevgroup
> Subject: [ic] Error when importing products.xls or products.txt
> 
> I am currently using Interchange 4.9.8 and am having an issue 
> with importing my products from a spreadsheet as well as a 
> TAB delimited text file using the Interchange Admin interface 
> Tables-->Import
> Data-->Table Import wizard.
> 
> I am using Office 2002 and Windows XP (MS Access and
> Excel) to format the files and then copying the files to a 
> local directory on the Redhat server.  I open up Interchange 
> through the Admin interface and try to upload the files and 
> receive the following message:
> 
> Message:  Import of table products: Upload FAILED
> Message:  Import file RLCy4oyq.products.add not found!!!
> 
> Can anyone help me with this issue?  I have successfully 
> designed our site, but can not move forward until I upload 
> this product information.
> 
> Here is some demographic information that may help:
> -  There are 1342 records in the products import file
> -  I am using Excel and Access 2002 to create the files
> -  This site is setup for softgoods
> 
> Thanks for your help!
> Robert
> 

Make an "upload" directory in your catalog root. Ensure it's chmodded
correctly. 



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