[ic] Newbie Question: Can't import products (.xls or .txt)throughInterchange Admin Interface

[Jonathan Clark]

[lazy quoting fixed]
>
> >
> >  Create an "upload" table in your catalog root.
> >
> > > Robert Wrote:
> > > I am currently using Interchange 4.9.8 and am
> > having an issue
> > > with importing my products from a spreadsheet as
> > well as a
> > > TAB delimited text file using the Interchange
> > Admin interface
> > > Tables-->Import
> > > Data-->Table Import wizard.
> > >
> > > I am using Office 2002 and Windows XP (MS Access
> > and
> > > Excel) to format the files and then copying the
> > files to a
> > > local directory on the Redhat server.  I open up
> > Interchange
> > > through the Admin interface and try to upload the
> > files and
> > > receive the following message:
> > >
> > > Message:  Import of table products: Upload FAILED
> > > Message:  Import file RLCy4oyq.products.add not
> > found!!!
> > >
> > > Can anyone help me with this issue?  I have
> > successfully
> > > designed our site, but can not move forward until
> > I upload
> > > this product information.
> > >
> > > Here is some demographic information that may
> > help:
> > > -  There are 1342 records in the products import
> > file
> > > -  I am using Excel and Access 2002 to create the
> > files
> > > -  This site is setup for softgoods
> > >
> > > Thanks for your help!

> Thank you for responding to me so quickly.  What do
> you mean by creating an "upload" table in your catalog
> root?    Do I need to place a specific file in this
> directory?  Where do I find this upload table?  Do I
> need to create this through MySQL or the Interchange
> Admin interface?  Please let me know what specific
> steps I need to take and locations.  I am pretty new
> at this so I apologize if I am asking pretty basic
> questions.
>

I think he means upload directory.

Make sure you have one in your Interchange directory and the permissions are
set so that the interchange daemon user has write access.

Jonathan

--
Jonathan Clark
Webmaint.com - Building Clever Websites   http://www.webmaint.com/
Webmaint.net - Business Web Hosting       http://www.webmaint.net/