[ic] Newbie Question: Can't import products (.xls or.txt)throughInterchange Admin Interface

Cameron G ritontor at icenet.com.au
Mon Oct 20 22:47:13 EDT 2003


> > >  Create an "upload" table in your catalog root.
> > >
> > > > Robert Wrote:
> > > > I am currently using Interchange 4.9.8 and am
> > > having an issue
> > > > with importing my products from a spreadsheet as
> > > well as a
> > > > TAB delimited text file using the Interchange
> > > Admin interface
> > > > Tables-->Import
> > > > Data-->Table Import wizard.
> > > >
> > > > I am using Office 2002 and Windows XP (MS Access
> > > and
> > > > Excel) to format the files and then copying the
> > > files to a
> > > > local directory on the Redhat server.  I open up
> > > Interchange
> > > > through the Admin interface and try to upload the
> > > files and
> > > > receive the following message:
> > > >
> > > > Message:  Import of table products: Upload FAILED
> > > > Message:  Import file RLCy4oyq.products.add not
> > > found!!!
> > > >
> > > > Can anyone help me with this issue?  I have
> > > successfully
> > > > designed our site, but can not move forward until
> > > I upload
> > > > this product information.
> > > >
> > > > Here is some demographic information that may
> > > help:
> > > > -  There are 1342 records in the products import
> > > file
> > > > -  I am using Excel and Access 2002 to create the
> > > files
> > > > -  This site is setup for softgoods
> > > >
> > > > Thanks for your help!
> 
> > Thank you for responding to me so quickly.  What do you mean by 
> > creating an "upload" table in your catalog
> > root?    Do I need to place a specific file in this
> > directory?  Where do I find this upload table?  Do I need to create 
> > this through MySQL or the Interchange Admin interface?  
> Please let me 
> > know what specific steps I need to take and locations.  I am pretty 
> > new at this so I apologize if I am asking pretty basic questions.
> >
> 
> I think he means upload directory.
> 
> Make sure you have one in your Interchange directory and the 
> permissions are set so that the interchange daemon user has 
> write access.
> 
> Jonathan
> 
> --

Heh, yes, that is what I meant, an upload directory, not table :) must be
all that scotch I had for breakfast that morning...



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