[ic] Missing Order Information

Dorothy Puma dorothy at digilink.net
Tue Oct 21 10:08:11 EDT 2003

Hostmaster wrote:
> Hello List Members,
> I received an Email from a customer who wanted to add to an order he made in
> September.  When I looked at the order in the Admin section, the fields for
> Company, Home phone, Work phone, Email,  and Payment type were correctly
> filled in.
> But in the actual order section of the page, the fields for Status, Name,
> SKU, Qty, Each, and Discount were blank.  Only the Total field was filled
> in.
> So I checked every single order in the database - there are 31 of them.  All
> of them had the same information missing.  The only way I could determine
> what the customer actually ordered was by going in to my accounting
> software.
> Any ideas why these order pages in the Admin Section are missing the order
> information?
> Thanks,
> Michael G.

Check the orderline and transaction tables and confirm that the 
usernames for the orders are included.  Once you cross reference the 
usernames with these tables, the info in the admin will be correct.

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