[ic] newbie w/ quick question.. i'm in a bad situation...
cwenham at synesmedia.com
Tue Sep 23 13:36:26 EDT 2003
On Tuesday 23 September 2003 11:09, Brian Stechly wrote:
> 2) Getting a verisign error:
> Credit Card Information: Charge error: 104 Reason: Timeout waiting for
> Processor response. Please call in your order or try again.(signio) Charge
> failed, reason: Charge error: 104 Reason: Timeout waiting for Processor
> response. Please call in your order or try again.
First check all the obvious, like the account name and "secret" (password)
that it's using. The variables in the "Payment" preferences should be
Also, read the documentation you'll find in
If that doesn't work, you might try turning on the debugging traces to see
1) Edit interchange.cfg and add/uncomment the line
Variable DEBUG 1
2) Open interchange/lib/Vend/Payment/Signio.pm and uncomment all the lines
that begin with ::logDebug.
3) Restart Interchange, watch /tmp/icdebug (tail -f /tmp/icdebug), and try
processing a transaction. The debug log might have some useful hints, and if
it doesn't mean anything to you, maybe the guys on this mailing list can
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