[ic] Return Authorization

Paul Jordan paul at gishnetwork.com
Fri Apr 2 01:41:53 EST 2004

Joe D. Trent [jtrent at bighambrothers.com] wrote:
> ----- Original Message -----
> From: "Paul Jordan" <paul at gishnetwork.com>
> To: <interchange-users at icdevgroup.org>
> Sent: Thursday, April 01, 2004 10:23 AM
> Subject: RE: [ic] Return Authorization
>> Joe D. Trent [jtrent at bighambrothers.com] wrote:
>>> Hi,
>>> I'm using 4.8.6, Foundation. I don't see anywhere how to issue a
>>> return authorization. I have an cancellation on an order where the
>>> credit card has already been processed. I've looked through the
>>> documentation, but don't see anything on an RMA. How do I authorize
>>> the customer to get a refund/credit on his card?
>>> Thanks,
>>> Joe D. Trent
>> I could be wrong about this, but I don't believe any of the payment
>> modules support this (from within IC). I only say this because I
>> have never noticed any functions (Although I have not looked at the
>> modules for about a year), but more importantly, I have never seen
>> any post in the last couple years regarding it. Myself, I log into
>> authorizeNet, and they have a facility to do this. Who is your
>> processor? Also, usually to issue a refund, you need your processors
>> transaction ID, not IC's.
>> Paul
> We're using authorize.net - I've not had to log on there before.
> Guess I'll figure out how to do that.
> Thanks,
> Joe D. Trent

Someone must have to have turned Authnet off testing mode eh?

Username is usually your site name or company name and password is usually,
sadly the same as x_password which would have been easily available during last
weeks hole, thus you should change it soon to be on the safe side. Another good
reason to implement their x_tran_key in lieu of x_password.


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