[ic] question regarding entry in usertrack log
Christopher Wenham
cwenham at synesmedia.com
Fri Apr 30 11:13:58 EDT 2004
On Friday 30 April 2004 01:07, John Young wrote:
> What was the corresponding User Agent string from your web server
> access log? Mine contained AskBar (the 'Ask' is what made it 'nsession').
>
> Anyone know if AskBar can cause that behavior, or whether or not
> AskBar in the UA should trigger no session, for that matter?
It's matching against "Ask" in interchange.cfg's RobotUA section, so
Interchange thinks it's a bot. I don't know what AskBar is yet, but I
recently had to remove "Ask" from the RobotUA list because a customer wasn't
able to check out -- without a session they couldn't put anything in their
cart or log in to their account.
Regards,
--
Chris Wenham - Synesmedia, Inc.
http://www.synesmedia.com
516-620-4110 / 1-888-255-7573
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