[ic] question regarding entry in usertrack log

Jamie Neil jamie at versado.net
Fri Apr 30 13:21:01 EDT 2004

Christopher Wenham wrote:
> On Friday 30 April 2004 01:07, John Young wrote:
>>What was the corresponding User Agent string from your web server
>>access log?  Mine contained AskBar (the 'Ask' is what made it 'nsession').
>>Anyone know if AskBar can cause that behavior, or whether or not
>>AskBar in the UA should trigger no session, for that matter?
>  It's matching against "Ask" in interchange.cfg's RobotUA section, so 
> Interchange thinks it's a bot. I don't know what AskBar is yet, but I 
> recently had to remove "Ask" from the RobotUA list because a customer wasn't 
> able to check out -- without a session they couldn't put anything in their 
> cart or log in to their account.

UserAgent spam :(

Ask Jeeves have a toolbar for IE that when installed changes the UA by 
adding AskBar on the end AFAIK.

Best to change "Ask" to "Ask?Jeeves?Teoma" which is the full name of the 
AJ spider (? is a wildcard).

Jamie Neil | <jamie at versado.net> | 0870 7777 454
Versado I.T. Services Ltd. | http://versado.net/ | 0845 450 1254

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