[ic] Re: interchange-users Digest, Vol 14, Issue 20

[Ed LaFrance (New Media E.M.S.)]

At 09:30 AM 8/20/2004, you wrote:

>On Aug 20, 2004, at 12:00 PM, Marty Tennison <marty at sediva.com> wrote:
>
>>Does anyone use Skipjack anymore?
>>
>>One of the reasons I'm asking is because the skipjack sales team seams
>>to have fallen off the face of the earth and cannot be reached by email
>>or phone.  So I'm a little concerned that there may be a shakeup going
>>on there.
>
>I have one customer/merchant who uses SkipJack.  (Perusion, where Mike 
>Heins consults, also uses Skipjack.)
>
>It works.  However, it did not work well for a number of hours last week 
>when they had a denial of service attack.  Supposedly, they had the FBI 
>involved and have reconfigured things.  All seems to work again.
>
>Don't know that that incident explains the unavailability of sales staff; 
>I've not found them to be all that responsive.  (The tech people are much 
>better.)  They seem to focus on the bigger customers.  Signing up 
>additional customers never got too far, most ended up at AuthorizeNet.
>
>So, not a ringing endorsement from here.  But then I think the whole 
>system is overly complicated, each setup involving too many parties, each 
>not knowing what the other's doing.
>
>Martin Abell
>SpeedSpan.

Interesting coincidence: iTransact, whom I and some of my clients use, has 
also been suffering from ongoing DDOS attacks over the past week (according 
to their support dept). Makes me wonder if some hacker force out there is 
making a concerted effort to break into processing gateways to steal credit 
card info...

- Ed


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