[ic] Problems saving multiple simple options at checkout time

New Media E.M.S. ic_users at newmediaems.com
Wed Jun 2 10:42:54 EDT 2004

At 03:21 AM 6/2/2004, you wrote:

>Hi Everyone,
>This is a repost of my problem as it appears to have slipped through the 
>net the last time.
>I have items in my shop that have 2 simple options each.
>Option1 = Condom Type
>Option2 = Lube Type
>The options are defined in the item option editor as:
>Name: Lube Type
>Label: Lube Type
>         TLC=TLC
>         Light_Lube=Light Lube
>Name: Condom Type
>Label: Condom Type
>         Delaying=Delaying
>         Extra_Strong=Extra Strong
>         Flavoured=Flavoured
>         Large=Large
>         Natural=Natural
>         Slender=Slender
>         Textured=Textured
>         Ultra_Thin=Ultra Thin
>The appear and work just fine on the fly, cart and checkout pages BUT when 
>it comes to checkout time and to record the order, the options are simply 
>being dropped.
>The options text that appears in the ORDERLINE table is:
>Condom Type: , Lube Type:
>What appears to be happening is that the name/label is being recorded (as 
>a comma separated list) but NOT the selections the user made.
>Items in the store with only 1 option are being recorded without problems. 
>This problem ONLY happens when there's more than one option to record.
>I've googled extensively but I've not been able to turn up anything that 
>helps. Does anyone have any ideas why this might be happening? Could it be 
>the spaces in the label/name although I doubt it very much as they are 
>being picked up correctly. If it helps, my original foundation store 
>install behaves the same way, so it would hint at an IC internal problem?
>For the record I'm using IC 4.8.7, RH 7.3 and Perl 5.6.1.
>If any more information is needed please say and I'll get it.
>Many thanks in advance to anyone that can shed some light on this :)

I would check the contents of the options table for leading nulls or 
newlines which should not be there. Also, try installing a fresh foundation 
demo and see if you can reproduce this condition.

- Ed

New Media E.M.S.              Technology Solutions for Business
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