[ic] Random missing order report e-mail
Thomas J.M. Burton
tom at globalfocusdm.com
Fri Oct 1 14:53:36 EDT 2004
Hello IC users,
I'm running a few catalogs through Interchange 5.0 and my clients have
recently been telling me that they are missing order report e-mails from
random orders. The orders are placed fine, the customer gets a receipt
e-mail, the order shows up in the Admin Orders Area, but no report
e-mail gets sent to the ORDERS_TO address.
This doesn't happen with every order, but the frequency of incidents has
been increasing. Has anyone else experienced this? Any ideas of where to
look or suggested solutions?
Any help is, as always, greatly appreciated!
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