[ic] Random missing order report e-mail

Thomas J.M. Burton tom at globalfocusdm.com
Fri Oct 1 14:53:36 EDT 2004


Hello IC users,

I'm running a few catalogs through Interchange 5.0 and my clients have 
recently been telling me that they are missing order report e-mails from 
random orders. The orders are placed fine, the customer gets a receipt 
e-mail, the order shows up in the Admin Orders Area, but no report 
e-mail gets sent to the ORDERS_TO address.

This doesn't happen with every order, but the frequency of incidents has 
been increasing. Has anyone else experienced this? Any ideas of where to 
look or suggested solutions?

Server Info:
	Interchange 5.0
	Apache-AdvancedExtranetServer/2.0.47
	Mandrake Linux/6.3.92mdk
	mod_perl/1.99_09
	Perl/v5.8.1
	mod_ssl/2.0.47
         OpenSSL/0.9.7b


Any help is, as always, greatly appreciated!

Thanks,
Tom



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