[ic] Random missing order report e-mail
Jon Jensen
jon at endpoint.com
Fri Oct 1 22:36:20 EDT 2004
On Fri, 1 Oct 2004, Thomas J.M. Burton wrote:
> I'm running a few catalogs through Interchange 5.0 and my clients have
> recently been telling me that they are missing order report e-mails from
> random orders. The orders are placed fine, the customer gets a receipt
> e-mail, the order shows up in the Admin Orders Area, but no report
> e-mail gets sent to the ORDERS_TO address.
>
> This doesn't happen with every order, but the frequency of incidents has
> been increasing. Has anyone else experienced this? Any ideas of where to
> look or suggested solutions?
This sounds like the unfortunately common Perl signals problem. If you're
using /usr/sbin/sendmail to send mail, then you're calling a subprocess
and can run into the same problems people often see with payment gateways
or GnuPG failing. Search the list archives for "Perl signals" for details.
Jon
--
Jon Jensen
End Point Corporation
http://www.endpoint.com/
Software development with Interchange, Perl, PostgreSQL, Apache, Linux, ...
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