[ic] Random missing order report e-mail
Thomas J.M. Burton
tom at globalfocusdm.com
Tue Oct 12 19:23:10 EDT 2004
Thomas J.M. Burton wrote:
>>I'm running a few catalogs through Interchange 5.0 and my clients have
>>recently been telling me that they are missing order report e-mails from
>>random orders. The orders are placed fine, the customer gets a receipt
>>e-mail, the order shows up in the Admin Orders Area, but no report
>>e-mail gets sent to the ORDERS_TO address.
>>This doesn't happen with every order, but the frequency of incidents has
>>been increasing. Has anyone else experienced this? Any ideas of where to
>>look or suggested solutions?
Jon Jensen wrote:
> This sounds like the unfortunately common Perl signals problem. If you're
> using /usr/sbin/sendmail to send mail, then you're calling a subprocess
> and can run into the same problems people often see with payment gateways
> or GnuPG failing. Search the list archives for "Perl signals" for details.
That seems to have worked, Jon. Thanks for the tip!
For those with a similar problem who find this in the future, I used the
advice in this post:
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