Betr.: [ic] proxy servers receiving 403 errors. WideOpen andTrustProxy

John1 list_subscriber at yahoo.co.uk
Wed Sep 8 14:13:35 EDT 2004


On Wednesday, September 08, 2004 8:10 AM, j.vandijk at attema.nl wrote:

> Met vriendelijke groet,
>
> Jan van Dijk
> j.vandijk at attema.nl
> B.V. Kunststoffenindustrie Attema
> tel : 0183-650650 tst 674
> fax: 0183-650751
> www.attema.nl
>
>>>> list_subscriber at yahoo.co.uk 8-9-04 1:05:01 >>>
>> Recently a customer mentioned to us that they were unable to access
>> our site one day because they were getting an access denied page
>> back from the webserver.
>
>> On inspection of the web log I noticed there were quite a lot of
>> "status 403: Forbidden" entries.  Closer inspection revealed that
>> these errors were only ever served up to cache/proxy servers.
>
>> Here are some examples of hostnames showing 403 errors:
>
>> cache-loh-ac06.proxy.aol.com
>> glfd-cache-2.server.ntli.net
>> manc-cache-2.server.ntli.net
>> leed-cache-2.server.ntli.net
>> lutn-cache-1.server.ntli.net
>> lutn-cache-3.server.ntli.net
>> cache1-popl.server.ntli.net
>> bagu-cache-1.server.ntli.net
>
...
>
> We had some 403 access denied problems that where caused by an address
> counter that wasn't reset.
> Our workaround was to increase the RobotLimit to 500.
>
> Jan
>
Thanks for the tip Jan!  I have change RobotLimit to 500.  Will let you know
if it solves the problem.



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