[ic] 24 hr wait enforced...
jonc at webmaint.com
Fri Feb 3 11:07:00 EST 2006
> Quoting Kevin Walsh (kevin at cursor.biz):
> > maillists <lists at gmnet.net> wrote:
> > > I have a catalog user who is entering data via IC and they hit a
> > > wall were they are now locked out. This is the message in
> my error log:
> > >
> > > ###.###.###.### - - [03/February/2006:09:00:41 -0500] catalogname
> > > /cgi/catalogname/index.html Too many IDs, 24 hour wait enforced.
> > >
> > > I have tried to find out were this is set so I can let
> them back in,
> > > but I can't seem to find out how. I have restarted httpd
> and IC. If
> > > this is a variable that I can set, I would like to set it
> to a high
> > > number so they don't get locked out again. It is a large catalog
> > > were many people enter lots of data...
> > >
> > You should have a directory called tmp/addr_ctr. Remove
> the file that
> > corresponds with the user's IP address, which will be found under a
> > couple of levels of hash bucket directories.
> > For instance, if the IP address is 18.104.22.168 then remove the
> > "tmp/addr_ctr/8/1/81_168_51_194" file.
> > You can also modify the website's RobotLimit value. If a
> user creates
> > more than this number of new sessions within a 30-second
> period then a
> > wait period will be enforced by Interchange.
> The most common time this happens is when an office has
> multiple employees behind a NAT accessing the admin.
> You can greatly reduce the problem with:
> Limit robot_expire 0.005
> This means that an 8-minute period without a new session will
> reset the counter.
Yes, not so long ago we launched a new site for a multinational. They
emailed their global address book with the url and almost immediately noone
could see it!
Following that we found most of them made the new site their homepage, so we
ended up having to increase RobotLimit again.
The robot_expire setting is a very useful one. I have added a comment about
it to the catalog.cfg in CVS so more people know about it in future.
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