[ic] Authorize.net occassional charge errors

Tom Friedel - Ready Ink Incorporated tom at readyink.com
Mon Jan 30 22:30:10 EST 2006

Occasionally, maybe 1/50 I get

Authorizenet error: . Please call in your order or try again.

which seems to indicate the post to authorizenet succeeded. but nothing 
came back.  The card IS being charged in these cases.

Someone named Ed wrote below, but I am using non-threaded PERL and am 
wondering what else it might be or how I can diagnose.

thank you in advance for any insight,
tom friedel


Whenever I've seen that error, it usually means that the Authorizenet post 
failed to even happen completely, and Interchange ended up with an empty 
response. The cause I've experience for this is signalling issues due to 
threaded Perl. You can do the debugging I mentioned above to see what's 
happening inside of Authorizenet.pm, or just put this at the top of your 
checkout page:

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